News worth a view
Wednesday, April 9, 2008
More Comcast, this time good
I had a static IP and Comcast finally caught it. I didn't need it anymore, but forgot about it. It took a while with the comcast help desk guy, David, to find it. He was very nice and patient. He figured out pretty soon that I knew a thing or two about computers and started asking me for help about VPNs. His tech genius guy checked out what he was doing and noticed the problem right away. All went well. But then he had to try the hard sell on their phone over cable service. I tried to tell him I don't want all my eggs in one Comcast basket, on one pipe headed out of the house; I will keep my mature twisted pair service for now.